Privacy Policy

Last Updated On: 18/04/2025

At Elara Essential, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or make a purchase from our website www.elaraessential.com (referred to as (“Elara Essential”). By accessing or using the Site, you agree to the terms outlined in this policy.

We collect both personal and non-personal information to provide a seamless shopping experience. Personal information includes your name, phone number, email address, billing and shipping address, and payment details (securely handled via third-party gateways). You may also voluntarily provide details like your gender or age. Additionally, we collect non-personal information such as your IP address, browser type, device information, and data on how you interact with our Site through cookies and similar technologies.

Your information is used to process orders, deliver products, send transactional and promotional communications, provide customer support, enhance website functionality, and execute marketing campaigns. We do not sell or rent your personal data to any third party. However, we may share your information with trusted service providers, such as payment gateways, shipping partners, email and SMS platforms, and digital advertising networks, strictly for the purpose of fulfilling your orders and improving your experience.

You have full control over your personal data. You may access, review, and update your information at any time. You also have the right to opt out of marketing communications or request that we delete your personal information, subject to applicable laws and contractual obligations. To exercise your rights, please contact us at care@elaraessential.com.

Our Site uses cookies to personalize your experience and serve relevant ads. You can manage or disable cookies via your browser settings, though doing so may impact certain functionalities of the website.

We take data security seriously and follow industry-standard practices to protect your information. These include SSL encryption, restricted access to data, and regular scans to detect vulnerabilities. While we strive to secure your data, no method of transmission over the internet is entirely foolproof.

Our services are intended for users above the age of 18. We do not knowingly collect or solicit information from children. If we learn that we have inadvertently collected personal data from a minor, we will delete it promptly.

This Privacy Policy may be updated periodically to reflect changes in legal requirements or our business practices. Any updates will be posted on this page with an updated & Last Updated date. We encourage you to review this policy regularly to stay informed.

In compliance with the Information Technology Act, 2000 and applicable data protection rules, we have appointed a Grievance Officer to address any concerns or complaints related to your personal data. You may contact the officer using the details below:

Grievance Officer: Aruna
Email: care@elaraessential.com
Phone: +91 8951499193
Address: Elaraessential LLP , B2-412, Mahendra Aarna, Shree Ananth nagar, Ecity-2, Bangalore, 560100]

If you have any questions or require further clarification about this Privacy Policy, please reach out to us at care@elaraessential.com or call us at +91 8951499193.